Island Car Wash

I brought my work truck in to get washed. First off, the machine was having trouble pushing the truck through the car wash, and the staff member assisting the vehicle entry was making sure the vehicle was in neutral. It was. Foot also off of the brake. So it shouldn't have been an issue. It was. There were quite a few cars behind me also, so I know the employees were feeling the pressure of being busy. Once my truck went through the first time, I'm only assuming it was the manager who walked up to me, and said that we have to run your vehicle through again because it go through a full cycle. She then, very condescendingly told me not to have my foot on the brake this time and to also put my car in neutral. Pretty much blaming me for the machine malfunction. I was also busy with work on the phone while all of this was going on. So I did not have the time to tell her that I've been through a carwash before. I actually worked for one as a teenager, so I am very familiar with how things work. Then my car is ready to be cleaned on the inside, I bought the highest package there was to ensure that the truck would be cleaned. It was very mediocre at best. They took a dirty rag and wiped over a couple of spots on the inside. Also the inside was not even barely vacuumed. No sent was asked to be sprayed. So I left feeling disrespected, insulted, and frankly ripped off.

Paid for a $6.00 wash. My car was still covered in dust and bird poop. Spoke to a man at the front said to pull thru again. They spayed the car off and sent us thru a second time. Car still has bird poop and dust on top of the car. Employee called my husband a con artist. Wont ever be back.